What is a lookbook?

Your lookbook is where your personalized outfits live. Your lookbook includes 1-5 full looks depending on the plan you selected. A full look can consist of 4-5 items that include dresses, pants, shoes, jewelry, etc. Your items are based on answers provided in the style questionnaire. All items are 100% selected from online retailers. A new lookbook will be sent out every month.

How often do I receive a lookbook?

You’ll receive your lookbook monthly unless you skip the month by the 30th. If you have a special event or occasion, you can opt to receive an extra lookbook within the month at an additional cost.

What if I want to skip a month?

There is no obligation, nor is there a minimum number of months or commitment for membership. You can skip a month, as long as you notify your stylist by the 30th of the current month.

How do I know when my lookbook is ready?

Your stylist will send you an email every month notifying you when your lookbook is ready. You can also access your lookbooks in your profile.

I have a special event, can I expedite my lookbook?

Yes! You control your schedule. If you need a special outfit or get your lookbook sooner you will need to put in the request with your stylist. There is an additional charge for expedited lookbooks. 

What types of items might you send me?

All lookbooks are personalized for each client. The stylist will send items based on your answers to the questionnaire. We currently offer pants, skirts, jeans, dresses, sweaters, shirts, outerwear and accessories (including jewelry & shoes).

What brands can I expect?

We work with over 100 amazing plus size brands. Some of our current brands include Ashley Stewart, Torrid, and Eloquii. The best part is we will constantly introduce you to new brands with new styles.

What if I don't like the outfit(s) in my lookbook?

The best thing to do is to provide as much feedback as possible. The more specific the better. If there is a specific item you don’t like, try to give a detailed explanation on what you don’t like about the item. We promise that it will always get better with time.

How can I help my stylist learn my style?

First, make sure your style profile is filled out correctly.

Second, making a Pinterest board filled with styles you like or would like to see in your lookbook. Giving your stylist visual examples of what you like will help your stylist try to find the right items that match your style.

Is there a time limit on shopping the lookbook?

There is no time limit, but items are in real time and may sell out quickly. We recommend you shop the lookbook within 2 weeks of receiving it.

How do I make a purchase from my lookbook?

You are able to purchase from your lookbook in 3 easy steps..

  1. Add the item to your cart.
  2. Proceed to checkout
  3. Review and place order

An invoice will be sent with your total including tax & fees.

Can I purchase from a previous lookbook?

All lookbooks are archived and can be accessed through your profile. Items are subject to availability. If something is sold out you can request to be notified if it returns in stock.

How does shipping work?

We strive to partner with brands that offer free shipping so you can buy and try without commitment. Some of our retailers provide free shipping at a certain price point. Shipping/Return policies are subjective to each retailer.

What if I want to return an item?

All items should be returned to their respective retailers. We try to work with brands that offer free returns. You will treat the return the same as you would return any other online purchase. Return instructions is provided in your package.